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Customer Support
Customer support is also called or tech support and it is essentially a service-oriented career in providing assistance to individuals and companies with technology products. Whether it is backing up a hard drive on a computer or managing multiple computer servers within an office, tech support is all about bringing technology to the common man.
Technical support classes include fundamentals in hardware, software, networking, troubleshooting, and computer security.
Similar areas of study within Customer Support includes interactive media, customer service, computer networking, computer repair, information security, information technology, web design, web development, database development, and IT management.
