First-Line Supervisors/Managers of Food Preparation and Serving Workers are responsible for managing and assign tasks to food preparation and serving workers, often performing the duties of a Food Preparation and Serving Worker themselves.
These managers are responsible for ensuring the establishment is operating in accordance with health codes. They balance cash receipts for the establishment at the end of a shift. They also are often responsible for hiring, training, and firing food preparation and serving workers.
Managers need reliable customer service skills, as many customer complaints are asked to be resolved by a manager.
A position as a First-Line Supervisor/Manager of Food Preparation and Serving Workers requires a high school diploma or a GED certificate. Take a look at the programs being offered in many locations.