Category: Business

• CUSTOMER SERVICE JOBS: THE KEY TO GREATNESS LIES IN EMPATHY

  Written on May 30, 2012 by Kristen Rafajko

  “No matter what procedures, processes, people or tools you put in place, empathy — the ability to identify with and understand somebody else’s feelings or difficulties — is a quality without which superior customer service simply can’t exist,” writes Michael Hess … Continue reading →

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  Category: Category: Business, Category: Career
  Tags: Areas of Study, Careers, customer service

• Be Professional Without Losing Your Personality

  Written on May 29, 2012 by Guest Blogger

  Guest post by Erin Palmer After four or more years of casual college life, transitioning to the corporate world can come as a shock to many graduates. The dress code is less comfortable, the responsibilities are diverse and the pressure … Continue reading →

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  Category: Category: Business, Category: Career
  Tags: jobs, professional development, Self Improvement, Work

• 8 Qualities of Exceptional NEW Employees

  Written on May 23, 2012 by Kristen Rafajko

  Recently on Inc.com, author Jeff Haden wrote an outstanding piece – one of the best I’ve read in quite some time regarding workplace skills – on the “8 Qualities of Exceptional Employees“. His post got me thinking about those making … Continue reading →

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  Category: Category: Business, Category: Career, Category: Interviews
  Tags: Careers, jobs, Work

• Why 80 Percent Of Female Bosses’ Jokes Fall Flat

  Written on by Guest Blogger

  Humor is humanity’s best tool for coping with stressful, scary, and incredibly boring situations. So of course it’s an important part of any corporate board room discussion. Bad news then for the American women who occupy 13 percent of seats at … Continue reading →

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  Category: Category: Business, Category: Career
  Tags: Category: Career, professional development, Self Improvement

• The Stupid Things You Do on Facebook (and How to Fix Them)

  Written on May 21, 2012 by Guest Blogger

  Reluctantly or otherwise, Facebook is the place most of us have chosen to share our lives online. In spite of its many useful features, the social media site can be a constant source of annoyance, embarrassment, and trouble if you … Continue reading →

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  Category: Category: Business, Category: How To, Category: Tools
  Tags: Career Advice, How-To, social media

• 15 Minutes to Workplace Sanity

  Written on May 16, 2012 by Guest Blogger

  Ever have one of those days when you’re just completely overwhelmed? Too much to do, not enough time. Deadlines looming (or whizzing past), phone ringing, emails pinging. Just everyday life for a lot of us. And most days we manage … Continue reading →

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  Category: Category: Business, Category: Career, Category: How To, Category: Life
  Tags: life, Relax, Sanity, Work

• 5 Things To Never Say To A Co-Worker

  Written on by Guest Blogger

  Getting along with co-workers is important. You never know when you’ll need their help or support. Thus, staying on co-workers’ good sides should be a priority. And yet, it amazes me how many people don’t think before they speak. The … Continue reading →

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  Category: Category: Business, Category: Career
  Tags: business, Category: Career, CoWorkers

• 6 LinkedIn Mistakes to Avoid

  Written on May 15, 2012 by Kristen Rafajko

    Job recruiting via social networks has never been hotter, and that means jobseekers must pay close attention to their presence on sites like LinkedIn, Twitter and Facebook. Are you making one of these LinkedIn mistakes? No profile photo. LinkedIn … Continue reading →

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  Category: Category: Business, Category: Career
  Tags: Careers, linkedin, professional development, social media

• 5 Media Jobs That Didn’t Really Exist 5 Years Ago

  Written on May 14, 2012 by Guest Blogger

  The rapid pace of innovation has altered the career landscape, rendering some jobs nearly obsolete and creating entirely new sectors that didn’t exist a few years ago. This is especially true in the field of media, which has expanded from print, … Continue reading →

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  Category: Category: Areas of Study, Category: Business, Category: Career
  Tags: Areas of Study, business, Careers, information technology, social media, Work

• 10 Habits Bosses Love

  Written on May 11, 2012 by Guest Blogger

  Every boss wants employees who do their jobs well. But even among highly competent employees, practicing certain habits can really make you distinguish yourself. Here are 10 tips for making sure you’re on the boss’s A-list: 1. Communicate, Communicate, Communicate Especially … Continue reading →

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  Category: Category: Business, Category: Career, Category: How To
  Tags: Bosses, Career Advice, professional development